This barista-quality grinder produces consistent, uniform results. The low-RPM operation reduces noise and minimizes frictional heat to preserve coffee flavor and aroma. Sometimes the beans get caught up in the upper hopper, so you have to jiggle it to get them to drop. I may be the only one that has this issue, but that would be due to the fact that I only put the beans I am using for that brew in the hopper and keep my other beans in a light-proof, sealed container.
As with all KitchenAid Pro-Line products, it is built like a Mack truck, you can be certain you will be using this grinder 10 years from now and it will still look great on your countertop. It's compact design allows it to be stored easily on your countertop or in a cabinet. I love the large, grind control dial. It lets you select the right consistency for espresso, automatic drip or French Press brewing. There is a special gear that controls the delivery of coffee to the burrs for better grind consistency. A bin seal plate helps position the coffee bin under grinding spout and prevents coffee grounds from escaping. The cutting burrs turn at just 450 rpm, minimizing frictional heating of the grinds and preserving coffee flavor - I love this feature. The glass grind container minimizes static 'cling' of coffee grinds, so you don't have to pound the coffee out into your filter or press, it slides right out effortlessly. The exterior housing is made from die-cast metal and comes in several color choices.
I have owned this grinder for seven years and it still performs just like it did the day I brought it home. Value and quality - a double win from KitchenAid!